Allysen for Customer Care
AI customer care for home services
You can't answer the phone with your hands in a boiler. Allysen's AI agents take every call and message, gather the details, book the job and dispatch urgent ones to whoever is on call.
- Julien:
Hi, my kitchen tap is leaking. Can someone come this week?
Hi Julien. Could you send a photo of the tap and tell me your postcode?
- Julien:
Here's the photo. 75011.
Thanks! It looks like a cartridge to replace. Rayan can come Wednesday between 2 and 4 pm, around 90 euros parts included. Shall I book it?
- Job booked and sent to Rayan's schedule
What changes
Every job captured, even on site
Never miss a job
Calls you can't take on a ladder or under a sink are answered, so the customer doesn't call the next company.
Urgent jobs dispatched fast
Emergencies are spotted, the details gathered and the right person on call alerted in seconds.
You decide prices and slots
The agents quote from your price list and book only in the slots you open. Anything unusual comes to you.
Use cases
What your AI agents handle
From the first call to the review after the job, your agents keep customers informed while you work.
Quotes and bookings
Photos and details collected, a price given and the job booked.
Example conversation: Quotes and bookings Samia WhatsApp- Samia:
How much to clean the windows of a 2-storey house?
For a 2-storey house, inside and out, it's 140 euros. We have Friday morning free.
- Samia:
Friday works.
- Booked for Friday at 9 am
- Samia:
Emergencies and dispatching
Urgent calls reach the right person on call, with the address and the problem.
Example conversation: Emergencies and dispatching Paul Phone call- Paul:
All the power is out in my shop and I open in an hour.
I'm alerting our electrician on call. Can you confirm the address is 8 Market Street?
- Hakim took over, job dispatched
Paul, Hakim here. I'll be there in 25 minutes. Don't touch the main panel.
- Paul:
Where is the technician?
Customers get arrival times without calling your team on the road.
Example conversation: Where is the technician? Agnès Messenger- Agnès:
Is the technician still coming this morning?
Yes, Rayan is finishing a job nearby and will arrive around 11:15.
- Agnès:
OK, I'll be home.
Great, he'll call you 10 minutes before he arrives.
- Agnès:
Follow-up and invoices
Invoices, warranties and reviews followed up without paperwork.
Example conversation: Follow-up and invoices Bruno EmailSubject: Your boiler service
Hello Bruno, your boiler service is done. Here is your invoice and the certificate. How did it go?
- Bruno:
Very well, thank you. When is the next service?
In 12 months. I'll remind you a few weeks before.
- Next service reminder set for next year
Who it's for
Made for trades and field teams
Plumbers, electricians and heating
Tradespeople who are on site all day and lose jobs to missed calls.
Cleaning and home care
Cleaning companies and home helpers juggling quotes, recurring bookings and changes.
Repair and field service teams
Small teams of technicians who need dispatching, arrival times and follow-up without an office.
Why Allysen
One platform behind every answer
The same tools power every industry. You choose what your agents may do, and you see everything they do.
A 360° view of each customer
Every call, email, message and ticket of a customer in one place, so nobody asks the same question twice.
Take over at any time
Join a call or reply in a conversation in one click. The AI steps back and hands you a summary of everything so far.
KPIs that matter
Volumes, reasons for contact, response and resolution times, satisfaction and risks, updated in real time.
Guardrails you set
Decide what your agents may hear, say and do, and which actions need your approval first.
Works with your tools
Connect your CRM and help desk so answers rely on real customer data and tickets stay in sync.
English, French and Arabic
Your agents answer in your customers' language, around the clock, right to left included.
Your data stays in your organisation's own space, and every sign-in is protected by a second factor.
Getting started
Live in three steps
No project, no consultants. You can set it up yourself in an afternoon.
Create your account
Sign up and invite your team. You get 14 days free, with no card required.
Connect your channels
Link your phone number, mailbox and messaging accounts, then add what your agents should know: prices, hours, policies.
Let your agents answer
Start with a few topics, watch the conversations and the KPIs, and give your agents more as you gain confidence.
FAQ
Questions, answered
How does dispatching work?
You define who is on call and which requests are urgent. The agent gathers the address and the problem, then alerts the right person, who can take over the call or message.
Can the agents give prices?
Yes, from the price list you add. For anything outside it, they collect photos and details and you send the quote.
Can they book jobs in my schedule?
Yes, in the slots you open, when your calendar or job tool is connected. Otherwise they send you the request to confirm.
I work alone. Is this for me?
Yes, it was designed for that. Your agent answers while you work, and you read a short summary of every request when you have a minute.
What happens at night and at weekends?
The agent answers 24/7. You choose what counts as an emergency and who is alerted; the rest is booked for opening hours.
Other industries
Built for other businesses too
Telecom & internet
Outages, bills and plans, answered 24/7ExploreShops & e-commerce
Orders, returns and product questions, any hourExploreHotels & restaurants
Bookings and guest requests, day and nightExploreClinics & wellness
Appointments and patient questions, handledExploreProfessional services
Client enquiries, meetings and file updatesExplore
You are not subscribing to a tool. You are equipping your whole customer care.
Channels, AI, CRM, help desk, voice, insights: one system.