Allysen for Customer Care
AI customer care for professional services
Your time is what you sell. Allysen's AI agents qualify new enquiries, book meetings, chase documents and answer "where are we on my file?" so you can stay on billable work.
- Rachid:
Hello, where are we on my tax return?
Hello Rachid. Your return was prepared on Tuesday and is waiting for one document: your 2025 pension statement.
- Rachid:
I'll send it tonight.
Thank you. As soon as we have it, your accountant files the return. I'll let you know here.
- File updated, reminder planned
What changes
More billable time, happier clients
Every enquiry answered
New clients get a reply in minutes, not the next morning, while they are still choosing who to work with.
Status updates on demand
Clients see where their file stands without an email chain, from the information in your tools.
Advice stays with you
The agents handle logistics only. Anything that needs your expertise comes to you, with a clear summary.
Use cases
What your AI agents handle
The admin around your expertise, handled by agents that follow your rules.
New client enquiries
Enquiries qualified and sent to the right person, with a summary.
Example conversation: New client enquiries Chloé EmailSubject: Accounting for my new company
- Chloé:
Hello, I've just created my company and I'm looking for an accountant. What are your fees?
Hello Chloé, congratulations! Our monthly package for a new company starts at 120 euros. I've proposed three slots for a free first call.
- Lead qualified, call booked
- Chloé:
Meeting booking
Meetings booked in your calendar, without back and forth.
Example conversation: Meeting booking Ahmed Phone call- Ahmed:
I'd like to see Ms Laurent about my contract.
She's free Wednesday at 3 pm or Friday at 11 am, at the office or by video.
- Ahmed:
Friday at 11, by video.
- Video meeting booked, link sent
- Ahmed:
File and project updates
Clients know where things stand, without interrupting your work.
Example conversation: File and project updates Lucie WhatsApp- Lucie:
Any news on the new logo?
Yes! The designer will share three proposals with you on Thursday.
- Lucie:
Great, thanks!
You're welcome. I'll send them here as soon as they're ready.
- Lucie:
Document collection
Missing documents chased politely until the file is complete.
Example conversation: Document collection Marc EmailSubject: Documents for your annual accounts
Hello Marc, to close your 2025 accounts we still need your December bank statements and two invoices.
- Marc:
Here are the bank statements. I'll look for the invoices.
Thank you, received. I'll remind you about the two invoices on Monday.
- 3 of 5 documents received
Who it's for
Made for firms that sell expertise
Accountants and bookkeepers
Firms that spend tax season chasing documents and answering "where is my file?".
Law firms and notaries
Practices that need every new enquiry captured and every legal question kept for a lawyer.
Agencies and consultants
Marketing, design and IT agencies and consultants who want fast replies to leads and clients.
Why Allysen
One platform behind every answer
The same tools power every industry. You choose what your agents may do, and you see everything they do.
A 360° view of each customer
Every call, email, message and ticket of a customer in one place, so nobody asks the same question twice.
Take over at any time
Join a call or reply in a conversation in one click. The AI steps back and hands you a summary of everything so far.
KPIs that matter
Volumes, reasons for contact, response and resolution times, satisfaction and risks, updated in real time.
Guardrails you set
Decide what your agents may hear, say and do, and which actions need your approval first.
Works with your tools
Connect your CRM and help desk so answers rely on real customer data and tickets stay in sync.
English, French and Arabic
Your agents answer in your customers' language, around the clock, right to left included.
Your data stays in your organisation's own space, and every sign-in is protected by a second factor.
Getting started
Live in three steps
No project, no consultants. You can set it up yourself in an afternoon.
Create your account
Sign up and invite your team. You get 14 days free, with no card required.
Connect your channels
Link your phone number, mailbox and messaging accounts, then add what your agents should know: prices, hours, policies.
Let your agents answer
Start with a few topics, watch the conversations and the KPIs, and give your agents more as you gain confidence.
FAQ
Questions, answered
Do the agents give legal or financial advice?
No. You set guardrails so they handle logistics, information and status updates. Advice is always kept for you and your team.
Is client information confidential?
Yes. Each organisation's data lives in its own space, sign-in uses a second factor, and you decide what each agent can see.
Can they read my CRM or practice software?
Yes, once connected. They then answer with the real status of each file and log every conversation in the client's record.
Can new leads go to the right person?
Yes. The agent qualifies the enquiry with your questions and sends it to the right partner or team, with a summary.
Will my clients feel it's impersonal?
Your agent writes in your tone and signs as your firm. Clients get faster answers, and can reach a person whenever they ask.
Other industries
Built for other businesses too
Telecom & internet
Outages, bills and plans, answered 24/7ExploreShops & e-commerce
Orders, returns and product questions, any hourExploreHotels & restaurants
Bookings and guest requests, day and nightExploreClinics & wellness
Appointments and patient questions, handledExploreHome services
Quotes, bookings and dispatch, even on the jobExplore
You are not subscribing to a tool. You are equipping your whole customer care.
Channels, AI, CRM, help desk, voice, insights: one system.